Skipping Laundry LLC

Effective Date: March 1, 2024

Last Updated: April 26, 2024

These Vendor Terms of Service are entered into by and between You and, if applicable, Your company/business (individually and collectively, “You” or “Your”) and Skipping Laundry LLC (“Company,” “We,” “Us,” and “Our”) (collectively, the “Parties”) and constitute a legally binding agreement. These Vendor Terms of Service, together with any documents expressly incorporated by reference (collectively, the “Terms” or the “Agreement”) govern Your independent contractor relationship with Company and Your access to and use of the SL Vendor App / skippinglaundry.com and any other online/mobile platform under the scope of these terms (hereinafter the “Platform”)] and Our website (“Site”) including content and functionality, as well as all aspects of all Vendor Offerings (as defined below) that are offered on or through the Platform and Site, when You are acting in the role of a Vendor (as defined below). If You are a Driver (as defined below) rather than a Vendor, Our Driver Terms of Service will be applicable to You. All users of the Platform and Site (“Users”), regardless of role, will also be subject to Our User Terms of Service.

If You are not accessing or using the Platform or Site as a Vendor, these Terms will not be applicable to You and Your access and use of the Platform and Site is governed by a separate agreement or agreements.

Any Vendor Generated Data (as defined below) You submit to the Platform or Site or which We otherwise collect about You is governed by our Vendor Privacy Policy. You agree that You will review Our Vendor Privacy Policy before using the Platform and/or Site.

Please read this Agreement carefully before using the Platform and/or Site as a Vendor. By clicking to accept this Agreement and also by using the Platform and/or Site, You accept and agree to be bound and abide by this Agreement in its entirety. If any future changes to this Agreement are unacceptable to You or cause You to no longer be in compliance with this Agreement, You must deactivate Your Vendor Account (as defined below) and immediately stop using the Platform and Site.

IMPORTANT: PLEASE BE ADVISED THAT, IN ADDITION TO OTHER IMPORTANT TERMS, THIS AGREEMENT CONTAINS TERMS LIMITING OUR LIABILITY TO YOU, REQUIRING YOUR INDEMNIFICATION OF COMPANY, AS WELL AS PROVISIONS THAT GOVERN HOW YOU CAN BRING ANY CLAIMS YOU MAY WANT TO RAISE AGAINST COMPANY, INCLUDING CLASS ACTION WAIVER AND ARBITRATION TERMS. THE ARBITRATION TERMS OUTLINE HOW SUCH CLAIMS SHALL BE RESOLVED. PLEASE REVIEW THE LIMITATIONS OF LIABILITY AND INDEMNIFICATION PROVISIONS CAREFULLY. PLEASE ALSO REVIEW THE ARBITRATION TERMS CAREFULLY, AS THESE TERMS REQUIRE YOU TO RESOLVE ALL DISPUTES WITH COMPANY ON AN INDIVIDUAL BASIS AND, WITH LIMITED EXCEPTIONS, THROUGH FINAL AND BINDING ARBITRATION, YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS. BY AGREEING TO THESE TERMS, YOU EXPRESSLY ACKNOWLEDGE THAT

YOU HAVE READ AND UNDERSTOOD ALL SUCH TERMS AND HAVE CAREFULLY CONSIDERED THE CONSEQUENCES OF THIS IMPORTANT DECISION.

IF YOU DO NOT CONSENT TO ALL TERMS OF THIS AGREEMENT, YOU MUST NOT ACCESS OR USE THE PLATFORM OR SITE IN THE ROLE OF A VENDOR.

1. INDEPENDENT CONTRACTOR RELATIONSHIP AND ROLES OF THE PARTIES

• Nature of Company Relationship with Company is a limited liability technology company operating the Platform and Site to connect individuals or entities seeking Vendor Offerings, including Laundry Services (as defined below) and Vendor Sales of Goods (as defined below), offered via the Platform and Site’s online virtual marketplace.
• Independent Contractor You acknowledge and agree that You are an independent contractor of the Company. You further acknowledge and agree that the relationship between You and Company, as well as any relationship between You and any Vendor or Driver, and any relationship between You and any individual or entity who procures Vendor Offerings through the Platform (“Customer”), is distinct from an employment relationship, and is not an employment relationship. YOU ARE AN INDEPENDENT BUSINESS OWNER. YOU ARE AN INDEPENDENT CONTRACTOR OF COMPANY. YOU ARE NOT AN EMPLOYEE, PARTNER, REPRESENTATIVE, AGENT, JOINT VENTURER, OR FRANCHISEE OF COMPANY, COMPANY VENDORS, OR COMPANY CUSTOMERS.
• Company’s SKIPPING LAUNDRY DOES NOT PERFORM VENDOR OFFERINGS AND DOES NOT EMPLOY INDIVIDUALS TO PERFORM SUCH OFFERINGS. WE OPERATE AS AN ONLINE VIRTUAL MARKETPLACE THAT CONNECTS CUSTOMERS WITH VENDORS WHO WISH TO PERFORM VENDOR OFFERINGS.
• Terms Do Not Create Any Additional Legal Nothing contained in these Terms shall be construed as creating any agency, partnership, joint venture or other form of joint enterprise, employment, or fiduciary relationship between the Parties, and neither Party shall have authority to contract for or bind the other Party in any manner whatsoever.
• Actions Taken by You Does Not Indicate an Employment You expressly agree that Your provision of Vendor Offerings, as well as Your access to and/or use of Company Branded Products (as defined below), the Platform and/or Site, and/or Company training materials does not indicate an employment relationship or other similar relationship between You and Company.
• Obligation to Represent Yourself as an Independent You agree that You will consistently represent Yourself as an independent contractor, and not an employee, of Company in connection with the provision of Vendor Offerings to Customers, all tax return filings, benefit applications, legal proceedings and in all other circumstances. You agree never to represent Yourself as Our employee, representative, or agent or to otherwise misrepresent Your relationship with Us.
• Company Does Not and Cannot Direct and/or Control the Manner in Which You Provide Vendor Offerings. Company does not and has no right to direct or control the manner in which You perform under this Agreement, including in connection with Your provision of Vendor Offerings, Your acts or omissions, or Your operation and maintenance of Your vehicle or

equipment used to provide Laundry Services. Subject to Platform and Site availability, You alone decide (a) whether, where, and when You want to offer Vendor Offerings that are facilitated by Our Platform or Site; and (b) Whether and when You want to accept, decline, or ignore any Customer Order (as defined below) request or other request for Vendor Offerings, and (c) whether and when You want to cancel Your acceptance of any Customer Order or other Vendor Offerings request; as long as, in each case, You do not discriminate against any potential Customer in violation of applicable laws or otherwise violate any applicable laws. You are required to comply with the terms of this Agreement, but You are not required to accept any minimum number of Customers or to offer Vendor Offerings during any specified times or time periods in order to access Our Platform and Site. It is entirely Your choice whether to provide Vendor Offerings to Customers using Our Platform or Site. You understand, however, that Customers’ experiences with Your Vendor Offerings, as determined by Customer input, may affect Your ability to access Our Platform and Site or provide Vendor Offerings.

• No Restriction on Competition. You acknowledge and agree that You have complete discretion to provide Vendor Offerings or otherwise engage in any other business or employment activities, including but not limited to providing services similar to the Vendor Offerings to other companies, and that Company does not, and shall not be deemed to, restrict You from engaging in any such
• Your Control. You acknowledge and agree that: (i) You are free to select the times You wish to be available on Our Platform and Site to offer Vendor Offerings; (ii) You are free to accept or reject Vendor Offerings opportunities offered to You through the Platform or Site based upon Your potential commission and/or any other lawful factors that You deem relevant; and (iii) You have the sole right to control the manner in which Your Vendor Offerings are performed and to control the means by which Your Vendor Offerings are completed in accordance with applicable laws and with the terms of this
• No Benefit Plans Offered to You by Company. You are not eligible to participate in any benefit plans offered by the Company, including any health insurance plans, disability plans, pension plans, workers compensation plans or other benefit You are solely responsible for securing Your own health insurance plans, disability plans, pension plans, workers’ compensation plans or other benefit plans through Your own means.

2.CUSTOMER RELATIONSHIP

• Company Owns and Retains Customer Relationships and Information Obtained through the Platform and Site. All Customers using Company’s Platform and Site, including Customers for which You provide any Vendor Offerings, shall be deemed to be Customers of Company, rather than Your Customers. Upon termination of this Agreement, the Company shall be entitled to retain Customers’ information and to solicit and allow other Vendors and Drivers to provide services to Customers via the Platform or

3.GENERAL VENDOR REPRESENTATIONS, WARRANTIES AND AGREEMENTS

In addition to other, specific representations, warranties, and agreements set forth herein, You represent, warrant, and agree that:

• When using the Platform and Site, You are operating as an individual, sole proprietor, partnership, limited liability company, limited liability partnership, corporation or other business
• You have all required authority to accept and be bound by this
• If You are accepting this agreement on behalf of Your organization, You are an authorized representative of Your company, entity, or organization with the authority to bind such company, entity, or organization to this
• You are an independent contractor, and not an employee of the
• You will not allow any third party to copy, modify, rent, lease, sell, distribute, reverse engineer, or otherwise attempt to gain access to the source code of the Platform or Site; damage, destroy or impede any Vendor Offerings, any services provided by Company through the Platform or Site, or the Platform or Site themselves; transmit injurious code; or bypass or breach any security protection on the Platform or
• You will perform all Vendor Offerings using Yourself and any individuals You engage to assist You, all of whom will have the required skill, experience, and qualifications required to perform the Vendor Offerings in a professional and workmanlike manner in accordance with all federal, state, and local laws, regulations, rules, and generally recognized industry standards for similar
• You and, as applicable, all the individuals You engage to assist You, will devote adequate resources to meet Your obligations under these
• You are solely responsible for any losses or damages arising out of or caused by Vendor Offerings provided by You to
• You have all insurance required to operate Your business and provide Vendor Offerings, including automobile liability
• On Your Vendor Profile (as defined below), You will use Your real name and, if applicable, Your business name and an authentic, current photo of
• All Vendor Profile Information You submit to the Platform, or on certain features of the Site, or otherwise provide to Us will be complete, accurate, up-to-date, and truthful, and without omissions that would make the information
• You will obtain all necessary permission(s) to provide any and all third-party information that You insert into the Platform, or on certain features of the
• You will honor Your commitments to Customers, other Vendors, and Drivers on the Platform, including but not limited to responding to Customer Order requests promptly; performing the Vendor Offerings as agreed upon with Customer and if applicable, other Vendors and Drivers; and providing timely, professional Vendor
• You will only offer and provide Vendor Offerings for which You have the necessary skills and expertise, and You will provide those Vendor Offerings safely and in accordance with all applicable
• You have the unrestricted right to perform work in all locations in which You will be providing Vendor
• You own or lease at least one or more motor vehicles that You can use to perform Delivery Services for Customers and are otherwise able to perform all Laundry Services, including but not limited to Delivery
• Your vehicle will be properly registered, licensed, in safe operating condition, and otherwise suitable to provide Delivery Services in Your state. At all times during Your provision of any Laundry Services, including Delivery Services, Your vehicle will be in Your lawful possession and You will have valid authority to use Your vehicle to provide Delivery Services in Your
• At all times during Your provision of Laundry Services, including Delivery Services, You will maintain automobile liability insurance on Your vehicle that provides protection against bodily injury and property damage to third parties, and You will be listed as an insured or a covered driver on the automobile liability insurance
• You are at least eighteen (18) years of age and have a valid, non-expired driver’s
• You will maintain an active, non-expired driver’s license at all times when providing Laundry Services, including Delivery
• Unless otherwise permitted by Company in writing, You will only possess one Vendor
• For account security and Customer safety purposes, You will not share or allow anyone to use Your login credentials or other Personal Information (as defined below) that You use in connection with Your Vendor Account, including but not limited to any photos of
• You will treat all Customer information received by You under this Agreement as Confidential Information (defined below).
• You will not contact any Customer or otherwise use any Customer information that You receive through the Platform or Site or that is otherwise provided to You in connection with Your provision of Vendor Offerings except solely in connection with Your provision of Vendor Offerings to each such individual
• You will maintain all insurance required by this Agreement and by applicable
• You will not wear or use Company Branded Products for any false, misleading, or derogatory purpose, or in any other manner that will or may damage Our
• You will not attempt to defraud Company, Vendors, or Customers on the Platform or in connection with Your provision of Vendor
• You will pay all applicable federal, state and local taxes based on Your provision of Vendor Offerings and any payments received by
• You will comply with Company’s reasonable requests to provide information in connection with Customer complaints, law enforcement requests, or any other

4.REQUIRED LICENSES AND PERMITS AND LEGAL COMPLIANCE

• Your Sole Responsibility for Obtaining Necessary Licenses and You alone are responsible for identifying and obtaining any required licenses, including a valid driver’s license, permits, or registrations before offering any Vendor Offerings.
• Proof of Licenses and Permits. You agree to provide proof of any requisite licenses (including a valid driver’s license) and permits (g., a seller’s permit), as applicable. You understand that

You must provide all applicable licenses and permits before You will be permitted to offer relevant Vendor Offerings through the Platform and/or Site.

• Maintenance of Legally Required Licenses and Permits. You agree to maintain all legally required licenses and permits throughout the time that You offer Vendor Offerings through the Platform or Site, and to provide evidence of such legally required licenses and permits to Company within 48 hours of any request of
• Your Sole Responsibility for Legal Compliance. You alone are responsible for ensuring that Your Vendor Offerings comply with all applicable federal, state, and local laws and regulations. You agree that if You have questions about how specific laws apply to Your Vendor Offerings via the Platform or Site, You will seek appropriate legal guidance before conducting any such

5.INSURANCE REQUIREMENTS

• Throughout the duration of this Agreement, You agree, at Your own expense, to maintain all adequate insurance that provides fulsome coverage for any injury that You or Your employees, if any, contractors, if any, and any other individuals assisting You with Vendor Offerings may sustain in the course and scope of fulfilling Vendor Offerings. You also agree to maintain, throughout the duration of the Agreement, all insurance that is required by law. You acknowledge that Your failure to secure or maintain satisfactory insurance coverage shall be deemed a material breach of this Agreement and grounds for termination of this Agreement.
• Automobile Liability Insurance. Throughout the time You provide Laundry Services, including Delivery Services, You agree to maintain automobile liability insurance on Your vehicle that provides protection against bodily injury and property damage to third parties at coverage levels that satisfy the minimum requirements to operate a vehicle on public roads wherever You use Your You agree that You will be listed as either an insured or a covered driver on the automobile liability insurance for all vehicles that You use to provide Laundry Services. You understand that You are not permitted to provide Delivery Services using any given vehicle unless You are an insured or covered driver on the automobile liability insurance policy for such vehicle.
• Limitations on Your Automobile Liability Insurance. You understand that Your automobile liability insurance may not afford liability, comprehensive collision, medical payments, personal injury protection, uninsured motorist, underinsured motorist, or other coverage for You. You agree it is Your responsibility to ensure You understand the scope of coverage of Your automobile liability insurance policy, including all conditions and exclusions of coverage. You agree that if You have any questions or concerns about the scope or applicability of Your automobile liability insurance coverage, You will address such concerns with Your
• Your Other Insurance for Vendor Offerings. You agree to maintain general commercial liability insurance, employers’ liability insurance, workers’ compensation insurance, and/or occupational accident insurance to the extent that any such insurance is required by any applicable law in order to provide Vendor Offerings. You understand and agree that it is Your sole responsibility to determine whether and what insurance is You agree that We are not responsible for any accidents or incidents involving You, Your employees, if any, Your contractors, if any, or any other individuals assisting You in providing Vendor Offerings.
• Certificate of Insurance. You agree to provide Company with a certificate of insurance from Your insurer[s] evidencing each insurance coverage You are required to obtain, as specified in these Terms, including but not limited to a certification of automobile insurance for the automobile[s] You use or will use to provide Laundry Services before You perform any Laundry Services using such automobile[s]. Certificates of insurance can be uploaded via the Platform or
• Written Notice of Cancellation or Change of Insurance. You agree to provide Company with written notice within 24 hours of Your receipt of any notice of cancellation or material change in Your automobile insurance policy or in any other legally required insurance policy. You agree to provide updated certificates within twenty-four (24) hours after You purchase, renew, or alter Your insurance coverage by uploading them via the Platform or Site on the Vendor Insurance

6.PLATFORM ACCESS, VENDOR SELECTION, AND GENERAL OPERATING PROCEDURES

• Creation of Vendor Account. To access and use the Platform and certain features of the Site, You must create a Vendor Account. To register for a Vendor Account, You will be required to provide personal information, including but not limited to Your first and last name; residential address; email address; photo; mobile phone number; and Your Vendor Account password. During Your account creation and registration, We will collect, and may verify, certain information about You and the vehicle(s) You use to provide Vendor
• Submission of Vendor Application. After Your Vendor Account is created, You may submit a Vendor Application to the Company. Company has the authority to approve or reject Your Vendor Application (as defined below) to become an independent contractor for Company for any reason
• Conditional Offer to Become a After registration is complete and Your Vendor Application is approved, You will be provided with a conditional offer to become an independent contractor for the Company. This offer is contingent upon You passing a background check. Your role as an independent contractor for Company will not begin until Your background check has been completed and deemed satisfactory by Company.
• Background You agree to undergo a background check conducted on You by Our third-party background check service provider. You understand and agree that You must pass this background check before You can become a Vendor. You understand that this background check may include review of Your criminal records (if any), driving and motor vehicle records, social security number verification, and address history, among other information. 6.4.1.Continuing Authorization to Conduct Background Checks. You understand and agree that

additional such background checks may be conducted on You by Us or Our third-party background check service providers throughout the time in which You are providing Vendor Offerings as an independent contractor for Company.

• Authorization to Share Background Checks. You authorize and instruct Us to provide copies of any background checks on You to insurance companies, relevant regulators and/or other governmental authorities as needed for safety or other legitimate
• Criminal Offense and Car-Related Incident Reporting. You agree that throughout Your time as an independent contractor for Company, You will promptly disclose (within 24

hours) to Company, in writing, if, at any time during the course of Your time as an independent contractor for Company, You are arrested for, charged with, or convicted of any crimes; if You are involved in any car accident while You are driving any vehicle; if a vehicle You use to provide Delivery Services is involved in a car accident; and/or if You receive any traffic tickets while providing Delivery Services (other than minor fixed penalty parking offenses).

• Vendor Profile. If You have fulfilled all of the requirements necessary to become a Vendor, and Your Vendor Application and background check is approved, You will need to complete the Vendor Profile set-up tasks set forth in the Platform or Site. As part of the Vendor Account and Vendor Profile creation process, You will be required to provide additional information about You and Your Vendor Offerings, such as Your business’s address, emergency contact details, and other information (collectively, “Vendor Profile Information”).
• Training Videos. As a part of the Vendor Profile set-up tasks, We will provide You with the opportunity to watch recommended training videos, but You are not required to do
• Completion of Set-up You agree that, if You do not complete all required Platform or Site tasks, You will not be allowed to offer Vendor Offerings through the Platform or Site.
• Required, Safety-Related Company Branded Products and In furtherance of Your interest and Our interest in seeking to help ensure Customer safety by permitting Customers to confirm that the Vendor (or Driver, if applicable) picking up or delivering customer’s laundry is, in fact, a Skipping Laundry Independent Contractor, You agree to purchase and use safety-related Company Branded Products. Specifically, You agree to purchase and wear company branded attire and to display Our company sticker in a prominent location on Our automobile whenever You are providing Delivery Services. You understand and agree that such safety-related company-branded products and attire will promote customer safety and allow customers to identify You when You arrive at the requested pickup and/or drop off location. 6.8.1.After the safety-related Company Branded Products are purchased, Vendors may begin

providing Vendor Offerings, even prior to receiving such Company Branded Products as long as a background check has been approved and the Vendor Account and Vendor Profile registration has been completed. Such purchases will be subject to prices and terms separately set forth in the Platform and Site for Vendor purchases of Company Branded Products.

• Accessibility of the Platform and Site. Company reserves the sole right to restrict Your access to the Platform and Site, in whole or in part, for any
• Vendor In-App Purchases. If You desire to purchase additional in-app features (g., Vendor subscriptions; voice calling features; custom QR code), such in-app purchases will be subject to the specific terms set forth in the Platform and Site for such purchases at the time of such purchases.
• Vendor Promotions. If desired, You may run custom promotions for Your Online Storefront through the Platform and Site. You may also opt-in to promotions We provide through the Platform and Site, however, You are under no obligation to participate in any such promotions when using the Platform or Site. All such promotions will be subject to the terms separately set forth for such promotional
• Vendor Marketing. If desired, You may market Your Vendor Offerings to potential Customers at Your own Company will not perform any marketing activities on Your behalf. Company

can and will provide You with a QR code that is linked to Your Vendor Profile that You can share with potential Customers and/or Drivers.

• Affiliate Partner The Platform and Site will enable You to integrate Your own affiliate marketing partners to market Your Vendor Profile. You understand and agree that Your use of any affiliate partner marketing is subject to the separate terms and conditions set forth in any agreement(s) between You and the affiliate partner, and that such terms and agreements between You and Your affiliate partners are not binding on Company. You further agree that the onus for compliance with any federal, state, or local marketing laws, or applicable laws is solely on You and Your affiliate partners and Company will not be responsible for ensuring that Your or any of Your affiliate partner’s legal obligations for affiliate partner marketing are satisfied. Similarly, the Company will not be responsible for any legal noncompliance with affiliate marketing laws on the part of You or Your affiliate partner[s].
• No Reimbursement of Expenses. We will not reimburse You or otherwise pay for any expenses incurred by You in procuring and fulfilling Vendor Offerings on the Platform or Site. You are solely responsible for purchasing all equipment, labor, and materials necessary to provide Vendor Offerings to
• Prohibition of Third-Party Platform Use. You alone are responsible for all activity on Your Vendor Account. You will not allow any third party to use the Platform or Site on Your behalf. You agree to refrain from sharing Your login credentials with any unauthorized third parties, and to take actions within Your control to prevent unauthorized access to Your Vendor You understand and agree that You, and You alone, are responsible for any damages or other expenses resulting from any sharing of Your login credentials with unauthorized third parties or Your failure to take actions within Your control to prevent unauthorized access to Your Vendor r Account.
• Vendor Online Storefront Creation. You also may choose to create an Online Storefront (as defined below) if You purchase any of Our applicable Vendor subscriptions offering the Online Storefront feature (see in-app purchase section for further information on Vendor subscriptions). You agree that, if You create an Online Storefront, You will follow all prompts, restrictions, instructions, and agreements listed within the Platform and Site when setting up and subsequently operating Your Online Storefront and will comply with any other terms provided to You governing Your use of the Online Storefront. These prompts, restrictions, instructions, and agreements are subject to change, and You are responsible for regularly reviewing Your continued use of Your Online Storefront features via the Platform and Site constitutes Your acceptance of all terms, including updated terms, set forth in the Online Storefront prompts, restrictions, instructions, and agreement[s].
• Company Reserves Sole Right to Remove You from the Platform or Site. If Your Vendor Application is approved and You become a Vendor, this does not mean that You will always be a Company has the authority to terminate this Agreement, deactivate Your Vendor Account, disable any User name, password, or other identifier, or remove any Vendors, including You (if You are approved as a Vendor) from the Platform or Site for any or no reason, including, but not limited to, poor Customer ratings, inadequate or untimely performance of Vendor Offerings, safety or security concerns, damage to laundry or garments, inaccuracies in reported information, violations of law, and any breaches of this Agreement.

7.LAUNDRY SERVICES AND CANCELLATIONS

• Responsibilities for Laundry You agree that after a Customer Order for Laundry Services has been submitted via the Platform or Site and assigned to You either directly or by another Vendor, if applicable, it is Your responsibility to (1) Either pick up that Customer’s laundry at the Customer pick-up location, if You desire to do so, or confirm that a Driver has been assigned to timely pick up the Customer’s laundry; (2) Perform the requested Laundry Services required to complete a Customer Order, or confirm that another Vendor has been assigned to timely complete such Laundry Services; (3) Either return the Customer’s laundry to the Customer drop-off location, if You desire to do so, or confirm that a Driver has been assigned to return the laundry to the Customer; (4) Monitor the status of each Customer Order through the Platform; and (5) Confirm that all Laundry Services required to fulfill the Customer Order have been timely completed.
• Vendor Cancellation of Customer Order Requests. You agree that after accepting a Customer Order, You will ensure that all Laundry Services required to fulfill the Customer Order are timely You agree that if You need to cancel an accepted Customer Order, You will initiate the cancellation process via the Platform or Site. You understand and agree that if You fail to notify a Customer of Your intent to cancel a Customer Order for Laundry Services at least 4 hours before any pick-up deadline agreed upon between You and the Vendor, Your untimely cancellation will be deemed an Unauthorized Cancellation (“UC”). If, at any time, over 10% of Your accepted Customer Orders for Laundry Services result in UCs, this will be deemed a material violation by You of these Terms, and Company may restrict, deactivate, or terminate Your access to the Platform and certain features of the Site and terminate this Agreement, subject to Company’s discretion and the fact-specific circumstances causing such UCs.
• Customer Cancellations. If a Customer cancels a Customer Order, You will receive a notice via the Platform and/or Site. You agree that it is Your sole responsibility to regularly check the Platform and/or Site to see if any Customer Order has been canceled. You agree that if a Customer cancels a Customer Order before or while You are en route to collect Customer laundry, You will not continue to the pick-up location. You understand and agree that if a Customer cancels a Customer Order before You have picked up the Customer laundry, You will be paid only applicable cancellation fees from the

8.PLATFORM RATINGS; LOCATION BASED TECHNOLOGY SERVICES; COMMUNICATION CONSENTS

• Customers may be asked to comment on Your Vendor Offerings. These comments can include star or other ratings and other feedback (collectively, “Ratings”), which We ask all parties to provide in good faith. You understand that ratings are not confidential, and You specifically authorize Our use, distribution, and display of Your Ratings (and Ratings about You) without attribution or further approval. You agree that We have no obligation to verify the accuracy or fairness of any Ratings. You further agree that We have no obligation to remove any Ratings form Our Platform or Site, although We may, in Our sole discretion, from time to time, remove posted Ratings if We have reason to believe that such Ratings are inaccurate or otherwise inappropriate.
• Location-Based Technology Services. Your device geolocation information is required for the proper functioning of Our Platform and of certain features of Our Site when You are providing Delivery Services, and You agree to not take any action to manipulate or falsify Your device You grant Us the irrevocable right to obtain Your geolocation information during Your provision of Delivery Services and to share Your location with third parties, including Customers, who will see the approximate location of Your vehicle (if You are using it to provide Delivery Services) in the Customer app before and during the Delivery Services (during the pick-up and drop off phases). We will not use this information to attempt to supervise, direct, or control You or Your provision of Delivery Services.
• Communication Consents. You agree that We may contact You by email, telephone or text message (including by an automatic telephone dialing system) at any of the phone numbers or email addresses provided by You, or on Your behalf, in connection with Your Vendor Account. You also understand that You may opt out of receiving text messages from Us at any time, either by replying “STOP” or texting the word “STOP” to 1-888-557-6202 using the mobile device that is receiving the messages, or by contacting Us at compliance@skippinglaundry.com
• Even if You opt-out, You agree that We may contact You by any of the above means, including by SMS, in case of suspected fraud or unlawful activity by You or on Your You acknowledge that opting out of receiving certain communications may impact Your ability to provide Vendor Offerings.

9.VENDOR COMMITMENTS

• Safety Commitments. In furtherance of helping to ensure the safety of Customers and other third parties, while performing Vendor Offerings, You agree to refrain from (1) engaging in reckless behavior while driving or otherwise providing Laundry Services; (2) driving while under the influence of alcohol or drugs or otherwise driving unsafely; (3) operating a vehicle that is unsafe to drive; or (4) taking any other action or inaction that does or may harm or threaten to harm the safety of Customers, Vendors, Drivers, the community or third
• Automobile Commitments. In furtherance of helping to ensure the safety of Customers and other third parties, You agree not to use drugs, drink alcohol, or have any open containers of alcohol or illegal substances in Your vehicle while providing Delivery Services. You agree not to operate a vehicle that is unsafe to drive or is uninsured while providing Delivery
• Customer Commitments. In furtherance of meeting Customer expectations, You agree to show up where and when You say You will when providing Laundry Services; and to refrain from damaging or compromising the quality of Customer laundry; to communicate professionally with Customers in accordance with User Terms of Service; and treat Customers with kindness in connection with Your provision of Vendor
• Other Commitments. In furtherance of Your interest in maintaining good relationships with Customers, Drivers, and other Vendors, You agree to communicate professionally with Customer, Drivers and other Vendors in accordance with User Terms of Service and to treat them with kindness in connection with Your Provision of Vendor

10.PAYMENTS TO VENDORS FOR LAUNDRY SERVICES

• Vendor Payment You agree to the terms of Our Vendor Payment Addendum, which is attached to this Agreement and incorporated into this Agreement, as the payment terms set forth in such Addendum will be applicable to You when You provide Laundry Services.

11. TAX AND TAX FORMS

• Tax Responsibilities. You understand and agree that, as an independent contractor, You are solely responsible for reporting and paying all applicable taxes, including federal, state, and local income taxes, sales, use, and any other taxes, duties, contributions, or charges of any kind imposed by any federal, state, or local taxing authority in accordance with all applicable laws. We will not withhold any employment taxes or issue any W-2 forms, although We may issue 1099 forms for income reporting purposes, in compliance with tax laws. You agree that Company has no responsibility whatsoever for paying any such taxes, duties, contributions, or other charges for You, or for Your affiliates, Your employees, or Your contractors/subcontractors.
• W-9 Forms. You must provide Us with a completed W-9 form when registering as a Vendor on the
• 1099 Forms. As required by federal, state, and local tax laws, We will issue 1099 forms directly to You. You expressly consent to receiving Your 1099 form(s) and any other tax documents via electronic mail from Company, and You waive any right You may have to receive such form(s) via postal mail or in physical

12.VENDOR GENERATED DATA

• Definition. “Vendor Generated Data” includes all information and materials You provide to Company, its agents, affiliates, and corporate partners, or service providers in connection with Your registration for a Vendor Account and Your use of the Platform and Site as a Vendor. All Vendor Generated Data posted publicly or otherwise displayed publicly on or through the Platform or Site is non-confidential and non-proprietary.
• Your Responsibility for Vendor Generated Data. You assume all risks associated with the use of any Vendor Generated Data You submit. This includes all risk associated with any reliance on the accuracy, completeness, reliability, or appropriateness of Your Vendor Generated Data by Company, You and/or other Users or third parties, as well as any disclosures of any of Your Vendor Generated Data that personally identifies You or any third You are solely responsible for Your Vendor Generated Data, and we act merely as a passive conduit for Your distribution and publication of Your Vendor Generated Data via the Platform and Site. You agree that You, rather than Company, shall be responsible and legally liable to any individual or entity for any claims or issues arising out of or relating to Vendor Generated Data that is posted or otherwise provided by You. You further understand and agree that any liability, loss, or damage that occurs as a result of any Vendor Generated Data that You access, post, or otherwise provide through the Platform or Site is solely Your responsibility.
• Company Disclaimer of Responsibility for Vendor Generated Data. You acknowledge and agree that Company is not involved in the creation or development of Vendor Generated Data;

is not responsible for any public display or any misuse of Vendor Generated Data; disclaims any responsibility for Vendor Generated Data; and cannot be liable for claims arising out of or relating to Vendor Generated Data. You acknowledge and agree that the Company has no obligation to monitor or review Vendor Generated Data. However, Company reserves the right to limit or remove Vendor Generated Data if Company becomes aware that such Vendor Generated Data violates any of Your representations, warranties or agreements set forth in this Agreement or any other provision within this Agreement.

• Your Representations, Warranties, and Agreements concerning Your Vendor Generated Data. You hereby represent, warrant, and agree that Your Vendor Generated Data (a) Will not be false, inaccurate, incomplete or misleading; (b) Will not be fraudulent or involve the transfer or sale of illegal, counterfeit or stolen items; (c) Will not infringe any third party’s privacy rights, copyright, patent, trademark, trade secret or other proprietary rights, or any rights of publicity or personality recognized by law; (d) Will not violate any law, statute, ordinance, code, or regulation, including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination, incitement of hatred or false or misleading advertising, anti-spam or privacy; (e) Will not be defamatory, libelous, malicious, threatening, or harassing;

(f) Will not be obscene, contain pornography, or cause harm to minors; (g) Will not contain any viruses, scripts such as Trojan Horses, SQL injections, worms, time bombs, corrupt files, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or Personal Information; (h) Will not claim or suggest in any way that You are employed by Company or otherwise include any language in which You purport to act as a representative or agent of Company; and (i) Will not create liability for Company or cause Company to lose, in whole or in part, the services of its Internet Service Providers (ISPs) or other partners or suppliers.

• Right to Identify Providers of Vendor Generated Data. Company respects the rights of others and expects You to do the same. Company is entitled to identify You to other Users or to third parties who claim that their rights have been infringed by Vendor Generated Data submitted by You so that they may attempt to resolve their claim
• License to Use Vendor Generated You grant Company a limited, worldwide, nonexclusive, royalty-free license to copy, use, reproduce, display, modify, reformat, translate, or transfer Your Vendor Generated Data in accordance with this Agreement or for any purposes set forth in any other applicable agreement into which the Parties enter; and the right to sublicense such rights to Company’s service providers that require access to Vendor Generated Data in order to enable the procurement and performance of Vendor Offerings or to facilitate Platform or Site use by You or other Vendors, Drivers, Customers and other Users that are covered by this Agreement or any other applicable agreement into which the Parties enter.

13.COMPANY INTELLECTUAL PROPERTY AND INTELLECTUAL PROPERTY LICENSING RIGHTS

13.1 Ownership of Platform and Site IP and Related Intellectual Property. We reserve all rights not expressly granted in this Agreement. The Platform and Site, and all data gathered through the Platform and Site (with the exception of Your Vendor Generated Data), including all intellectual property rights therein (the “Platform and Site IP”), are and remain Company’s property or the

property of Company’s licensors, as applicable. All Platform and Site IP and related intellectual property rights are owned by Company and Our licensors.

Neither this Agreement nor Your use of Company’s or Company’s licensors’ company names, logos, Company Branded Products or service names, trademarks, service marks, trade dress, other indicia of ownership, or copyrights (“Company Names, Marks, or Works”) or the Platform and Site IP conveys or grants to You any rights in or related to the Platform and Site IP, or in any related intellectual property rights, including Company Names, Marks, or Works, except for the limited license granted, which is set forth below.

13.2. License to Use Platform IP. Company hereby grants You a limited license to use all Platform and Site IP free of additional charge and on a non-exclusive, worldwide, non-transferable, non-sublicensable, fully paid-up, royalty-free, and perpetual basis solely to the extent necessary to enable You to communicate with and provide Vendor Offerings through the Platform or Site. You agree not to copy, download, use, redesign, reconfigure, or retransmit anything from the Platform or Site without the express, prior written consent of Our Chief Executive Officer and, if applicable, the consent of the holder of the rights to the Vendor Generated Data of other Vendors, or Driver-Generated Content of Drivers. Any use of such Platform and Site IP other than as expressly permitted herein is expressly prohibited.

You further agree that neither You nor any person or entity that You engage or otherwise permit to assist You in performing any Vendor Offerings will (a) License, sublicense, copy, modify, distribute, create, sell, resell, transfer, or lease any part of the Platform and Site IP or other related intellectual property; (b) Reverse engineer or attempt to extract the source code of Our software, except as allowed under applicable law; (c) Use, display, or manipulate any of Company Names, Marks, or Works for any purpose other than to provide Vendor Offerings; (d) Create or register any (i) businesses, (ii) URLs, (iii) domain names, (iv) software application names or titles, or (v) social media handles or profiles that include Company Names, Marks, or Works or any confusingly or substantially similar mark, name, title, or work; (e) Use Company Names, Marks, or Works as Your social media profile picture or wallpaper; (f) Purchase keywords (including, but not limited to Google AdWords) that contain any Company Names, Marks, or Works; (g) Apply to register, reference, use, copy, and/or claim ownership in Company’s Names, Marks, or Works, or in any confusingly or substantially similar name, mark, title, or work, in any manner for any purposes, alone or in combination with other letters, punctuation, words, symbols, designs, and/or any creative works, except as may be permitted in this Agreement; (h) Cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any part of Our Platform, Site, or Our Confidential Information (as defined in the “Confidential Information” section of this Agreement); or (i) aggregate Our Confidential Information with any of Our competitors’ or potential competitors’ data. You further agree that neither You nor any other individual or entity that You engage to assist You in performing Vendor Offerings will assist any other third party in taking any such action[s].

14.DISCLAIMERS AND RELEASE OF LIABILITY

• COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, TO THE FULLEST EXTENT PERMITTED BY LAW, RELATING TO YOUR USE OF THE PLATFORM AND SITE; YOUR USE OF COMPANY BRANDED PRODUCTS; AND YOUR USE OF SERVICES PROVIDED BY US, INCLUDING THE FOLLOWING DISCLAIMERS: (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; (C) WARRANTY OF TITLE; (D) WARRANTY OF SATISFACTORY QUALITY; (E) WARRANTY OF RESULTS; (F) WARRANTY OF GOOD AND WORKMANLIKE SERVICES; OR (G) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, WHETHER EXPRESS, IMPLIED, OR STATUTORY COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR
• WE PROVIDE OUR PLATFORM AND SITE, AND COMPANY BRANDED PRODUCTS AND SERVICES, “AS IS” AND “AS AVAILABLE,” WITHOUT GUARANTEE OR WARRANTY OF ANY KIND. YOUR ACCESS TO OUR PLATFORM IS NOT GUARANTEED TO RESULT IN ANY OPPORTUNITIES TO PROVIDE VENDOR OFFERINGS OR IN ANY WE DO NOT WARRANT THAT OUR PLATFORM AND SITE WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, SECURE, UNINTERRUPTED, ALWAYS AVAILABLE, OR ERROR- FREE, OR WILL MEET YOUR REQUIREMENTS, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT OUR PLATFORM AND SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY SERVICE INTERRUPTIONS OR LOSSES RESULTING FROM SERVICE INTERRUPTIONS, INCLUDING BUT NOT LIMITED TO SYSTEM FAILURES OR OTHER INTERRUPTIONS THAT MAY AFFECT YOUR OR ANYONE ELSE’S ACCESS TO OUR PLATFORM AND SITE.
• WE DO NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF ANY THIRD PARTY, INCLUDING ANY VENDOR OR YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE PLATFORM AND SITE, AND ARISING OUT OF ANY SERVICE OR GOOD REQUESTED OR OBTAINED FROM ANY THIRD PARTY, INCLUDING ANY VENDOR OR DRIVER, IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. COMPANY DOES NOT CONTROL, MANAGE OR DIRECT AND IS NOT RESPONSIBLE FOR ANY ACTIONS OR NON-ACTIONS OF ANY VENDOR, DRIVER, PROSPECTIVE OR ACTUAL CUSTOMER, ANY OTHER USER, OR ANY OTHER THIRD PARTY. VENDORS, DRIVERS, AND OTHER THIRD PARTIES ARE NOT EMPLOYEES OR ACTUAL OR APPARENT AGENTS OF COMPANY. IF A DISPUTE ARISES BETWEEN YOU AND ANY THIRD PARTY, YOU HEREBY RELEASE COMPANY FROM LOSSES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, THAT MAY ARISE OUT OF OR IN ANY WAY BE RELATED TO ANY DISPUTES BETWEEN YOU AND ANY SUCH THIRD PARTY. COMPANY DOES NOT CONTROL, ENDORSE OR TAKE RESPONSIBILITY FOR ANY THIRD-PARTY CONTENT AVAILABLE ON OR LINKED TO BY THE SERVICES. IF A DISPUTE ARISES BETWEEN YOU AND ANY VENDOR OR DRIVER, BETWEEN YOU AND ANY PROSPECTIVE OR ACTUAL CUSTOMER, BETWEEN YOU AND ANY OTHER USER, OR BETWEEN YOU AND ANY OTHER THIRD PARTY, YOU RELEASE US FROM LOSSES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.
• FROM TIME TO TIME, WE MAY MARKET THE PLATFORM AND SITE TO THIRD PARTIES, INCLUDING POTENTIAL WE MAKE NO REPRESENTATIONS, WARRANTIES OR GUARANTEES AS TO THE ACTIONS OR INACTIONS OF ANY THIRD PARTIES, INCLUDING

POTENTIAL CUSTOMERS, WHO MAY OR MAY NOT PLACE CUSTOMER ORDERS OR OTHERWISE PROCURE VENDOR OFFERINGS ON THE PLATFORM AND SITE RESULTING FROM MARKETING EFFORTS BY COMPANY, BY YOU, OR BY ANY AFFILIATE PARTNER WITH WHICH YOU CONTRACT. WE DO NOT SCREEN OR EVALUATE ANY POTENTIAL CUSTOMERS.

15.LIMITATION OF LIABILITY

• EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, IN NO EVENT WILL COMPANY AND/OR ANY OF ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, ASSIGNS, LICENSEES AND SUCCESSORS IN INTEREST BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, ENHANCED, CONSEQUENTIAL, OR INDIRECT DAMAGES OF ANY KIND, INCLUDING ANY DELETION OR CORRUPTION OF DATA, LOSS OF USE, DATA, OR OPPORTUNITY, LOSS OF REVENUES OR PROFITS, OR BUSINESS/SERVICE INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, REGARDLESS OF HOW SUCH DAMAGES WERE CAUSED AND THE THEORY OR THEORIES OF LIABILITY, ARISING FROM OR IN RELATION TO THIS AGREEMENT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ADDITIONALLY, COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND CAUSED BY ANY INACCURACIES WITH INFORMATION ON THE PLATFORM AND SITE OR CAUSED BY ANY OTHER ISSUES WITH THE PLATFORM AND IN JURISDICTIONS WHERE LIMITATIONS OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES ARE NOT PERMITTED OR ARE RESTRICTED, COMPANY’S LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
• IN NO EVENT SHALL COMPANY’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THIS AGREEMENT EXCEED THE TOTAL AMOUNT THAT YOU HAVE PAID TO USE COMPANY’S SERVICES DURING THE PRIOR TWELVE MONTHS OR $0.00. THIS CAP ON LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE
• YOU ACKNOWLEDGE AND AGREE THAT THE ABOVE-ASSERTED LIMITATIONS OF LIABILITY, TOGETHER WITH THE OTHER PROVISIONS IN THIS AGREEMENT THAT LIMIT LIABILITY, ARE ESSENTIAL TERMS AND THAT COMPANY WOULD NOT BE WILLING TO GRANT YOU THE PLATFORM AND SITE PERMISSIONS SET FORTH IN THIS AGREEMENT UNLESS YOU AGREED TO THE LIMITATIONS OF LIABILITY SET FORTH IN THIS

16.INDEMNIFICATION

• You agree to defend, indemnify and hold harmless Company, its insurers, and each of their respective affiliates and their respective officers, directors, shareholders, employees, agents, contractors, assigns, customers, users, providers, licensees and successors in interest (“Company Indemnified Parties”) from and against any and all liabilities, damages, losses, claims, suits, causes of action, fines, penalties, expenses and costs (including attorney’s fees and expenses, court costs, damage awards, and settlement amounts), arising out of or resulting from any claim, allegation, or lawsuit against any Company Indemnified Parties relating to (a) Any breach or violation by You of this Agreement; (b) Any negligent or more culpable act or omission by You (including any reckless or willful misconduct) in connection with the performance of Your obligations under this Agreement; (c) Any bodily injury, death of any

person, or damage to real or tangible personal property caused by any acts or omissions of You, including any negligent acts or any reckless or willful misconduct; (d) Your ownership, use or operation of a motor vehicle, including Your provision of Delivery Services as a Vendor; (e) Your violation of any applicable federal, state, or local laws, regulations, or codes or the rights, including but not limited to the privacy or intellectual property rights, of any Customer, Vendor, Driver, or other third party; (f) Your use of or inability to use the Platform or Site; (g) Your participation in providing Vendor Offerings, or Your ability or inability to perform or obtain the performance of Vendor Offerings or to receive payment therefore; (h) Your failure to abide by Your representations, warranties and agreements set forth in this Agreement; (i) Any content submitted by You or using Your Vendor Account to the Platform and Site, including but not limited to the extent such content may infringe on the intellectual rights of a third party or otherwise be illegal or unlawful; and (j) The acts or omissions of any of Your agents.

• Company reserves the right, in its own sole discretion, to assume the exclusive defense and control of any matter otherwise subject to Your indemnification. You agree that You will not, in any event, settle any claim or matter without the prior, written consent of the Chief Executive Officer of
• The indemnification provisions set forth in this Section of the Agreement will not apply to the extent such indemnification is prohibited by any applicable

17.CONFIDENTIAL INFORMATION

• Confidential Information. Each Party acknowledges and agrees that, in the performance of this Agreement, it may have access to or may be exposed to, directly or indirectly, confidential information of the other Party or third parties (“Confidential Information”). Confidential Information includes (1) Company, Customer, Driver, and Vendor Personal Information, as well as Personal Information of other third parties, including but not limited to Personal Information of all Platform and Site Users; (2) Company business marketing and business plans, business, financial, technical, and operational information; and (3) such other, non-public information of each Party (whether disclosed in writing or verbally) that such Party designates as being proprietary or confidential or of which the other Party should reasonably know that it should be treated as confidential. Confidential Information does not include any information that (a) Was in the receiving Party’s lawful possession prior to the disclosure, as clearly and convincingly corroborated by written records, and had not been obtained by the receiving Party either directly or indirectly from the disclosing Party; (b) Is lawfully disclosed to the receiving Party by a third party without actual, implied or intended restriction on disclosure through the chain of possession; or (c) Is independently developed by the receiving Party without the use of or access to the Confidential Information, as clearly and convincingly corroborated by written
• Security Obligations. Each Party to which Confidential Information is disclosed (the “Receiving Party”) agrees to implement and maintain reasonable administrative, technical, and physical security measures appropriate to the nature of the Confidential Information of the Party disclosing the information (the “Disclosing Party”) that is received or accessed by such Receiving

• Each Receiving Party acknowledges and agrees that (a) All Confidential Information shall remain the exclusive property of the Disclosing Party; (b) It shall not use Confidential Information of the Disclosing Party for any purpose except in furtherance of this Agreement; (c) It shall not disclose Confidential Information of the Disclosing Party to any third-party, except to its employees, officers, contractors, agents and service providers to whom disclosure is necessary to perform obligations under this Agreement (“Permitted Persons”), provided Permitted Persons are bound in writing to obligations of confidentiality and non-use of Confidential Information that are no less protective than the terms set forth in this Agreement;

(d) It shall return or destroy all Confidential Information of the Disclosing Party at the request of the Disclosing Party subject to applicable law and Our internal record-keeping requirements; and (e) It will promptly notify the Disclosing Party if it becomes aware of any unauthorized access to Disclosing Party’s Confidential Information, and will consult and cooperate with any investigations arising out of or relating to such unauthorized access and the provision of any required notices, and provide any information reasonably requested by the Disclosing Party.

• Injunctive Because the unauthorized use or disclosure of Confidential Information would cause irreparable harm and significant damages, the degree of which may be difficult to ascertain, each of the Parties shall have the right to seek immediate equitable relief, in accordance with the terms of this Agreement, to enjoin any unauthorized use or disclosure of Confidential Information by the Receiving Party, in addition to any other rights or remedies set forth in this Agreement.

18. DATA PRIVACY AND SECURITY

• You agree to refrain from accessing, collecting, storing, retaining, transferring, using, disclosing, or otherwise processing Personal Information of any individuals that You receive or access through the Platform and Site or that You otherwise receive or access in connection with providing Vendor Offerings except as specifically required for You to perform Your obligations in accordance with the terms of this
• You agree to implement and maintain reasonable administrative, technical, and physical security measures that comply with all applicable privacy and security laws and are appropriate to the nature of all Personal Information that is received or accessed by You through the Platform and Site or otherwise in connection with Your provision of Vendor Offerings. You agree that You will implement and maintain measures reasonably designed to protect all such Personal Information from unauthorized access, acquisition, destruction, use, modification, or
• You agree to refrain from retaining any Personal Information that is received or accessed by You through the Platform or Site in any location outside of the Platform or
• If You, for any reason, receive any Personal Information from any source other than the Platform or Site, You agree to retain such Personal Information solely in connection with Your provision of Vendor Offerings and only for as long as necessary to fulfill the purposes specified in this Agreement or as required by applicable laws and regulations, unless otherwise directed by
• You understand and agree that You, and solely You, will be responsible for any damages resulting from Your failure to comply with Your obligations to protect Personal Information that

is received or accessed by You through the Platform and Site or otherwise received or accessed by You in connection with Your provision of Vendor Offerings.

• You agree to comply with Your obligations under all applicable data privacy and security
• Company may take any reasonable steps to help confirm and ensure that You use Personal Information in a manner consistent with Company’s obligations under applicable privacy
• You agree to promptly notify Company if, at any time, You determine that You can no longer meet Your obligations pertaining to Personal Information or applicable privacy

19.INCIDENT REPORTING

• Incident Reporting. In the event that You know or have reason to believe that any damages or harm to You, any other individuals, any real property, or any personal property (g., laundry) (collectively, any “Incident”) has occurred during Your provision of Vendor Offerings, You agree to provide Company with prompt, written notice of such Incident to Us via email to compliance@skippinglaundry.com. SUCH NOTICE MUST BE PROVIDED TO US AT compliance@skippinglaundry.com WITHIN 24 HOURS OF THE TIME YOU FIRST BECOME AWARE OF THE INCIDENT. In this notice, You will provide a full explanation of the Incident, including (a) The date and time of the Incident; (b) The cause of the Incident; (c) The individuals or entities involved in the Incident or whose personal or real property were involved in the incident; (d) The location of the Incident; (e) Any claims and/or communications You receive or have received from the individuals or entities involved in the Incident; and (e) All other details needed for Company to have a fulsome understanding of the Incident and claims relating thereto. You further agree to provide Us with updated information promptly (i.e., within 24 hours) after You become aware of any new information relating to the Incident. You further agree that, when providing any such notices, You will refrain from providing any personal health information, Personal Information, or other information in violation of any applicable federal, state, or local laws.
• You agree to cooperate with any Incident investigations, whether internal or external, and to actively assist in resolving the Incident.

20.UNSOLICITED IDEA SUBMISSIONS

• Unsolicited Idea Submission Policy. Company and its employees and contractors generally do not request, accept, review or consider any unsolicited ideas, works, materials, proposals, suggestions, artwork, content or the like from any Users, including Vendors. However, We may permit Vendors to submit limited feature requests through the Platform or Site. You must refrain from submitting any intellectual property belonging to You or any Third Party. If You submit any such requests, You agree that You will not submit any copyrighted information or other intellectual

21.GOVERNING LAW AND DISPUTE RESOLUTION

• Choice of Law and Venue. All matters arising out of or relating to this Agreement are governed by and construed in accordance with the laws of the State of Kansas notwithstanding any

conflicts of law principles (whether of the State of Kansas or any other jurisdiction). To the limited extent that disputes arising out of or related to this Agreement are permitted to be brought in a court of law rather than in arbitration (e.g., intellectual property infringement claims), such disputes shall be heard only in the state or federal courts located in the State of Kansas, to the exclusion of all other courts and fora.

• Waiver of Right to Bring Claims in Court and to Resolve Such Claims Through a Judge or Jury/Agreement to Arbitrate. YOU SPECIFICALLY WAIVE THE RIGHT TO BRING ANY DISPUTES ARISING OUT OF OR RELATING TO THIS AGREEMENT IN A LAWSUIT FILED IN COURT AND TO HAVE SUCH LAWSUIT RESOLVED BY A JUDGE OR JURY. YOU AGREE THAT ANY DISPUTES SHALL BE RESOLVED INSTEAD BY ARBITRATION IN ACCORDANCE WITH THE TERMS SET FORTH IN THIS THIS WAIVER SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
• Waiver of Class Actions and Other Group Actions. YOU WAIVE THE RIGHT TO BRING ANY DISPUTES ARISING OUT OF OR RELATING TO THIS AGREEMENT IN THE FORM OF A CLASS ACTION, REPRESENTATIVE ACTION, COLLECTIVE ACTION, OR PRIVATE ATTORNEY GENERAL YOU AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATING TO THIS AGREEMENT IS ONLY PERMITTED TO BE SUBMITTED TO ARBITRATION ON AN INDIVIDUAL BASIS, AND NOT AS A CLASS ACTION, REPRESENTATIVE ACTION, COLLECTIVE ACTION, OR PRIVATE ATTORNEY GENERAL ACTION.
• Waiver of Exemplary YOU AND COMPANY SPECIFICALLY WAIVE THE RIGHT TO RECEIVE EXEMPLARY DAMAGES RELATING TO ANY DISPUTE.
• Time Limits for Providing Notice of Claim and for Bringing Arbitration REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, NOTICE OF ANY CLAIM ARISING FROM OR RELATING TO THIS AGREEMENT MUST BE MADE WITHIN ONE (1) YEAR AFTER FACTS SUPPORTING SUCH CLAIM ARISE, OR SUCH CLAIM WILL BE FOREVER BARRED.
• Required Pre-Arbitration Informal Dispute PRIOR TO INITIATING ANY ARBITRATION, THE PARTY DESIRING TO INITIATE ARBITRATION (“INITIATING PARTY”) WILL GIVE THE OTHER PARTY AT LEAST SIXTY (60) DAYS’ ADVANCE WRITTEN NOTICE OF ITS INTENT TO INITIATE ARBITRATION, AND THE PARTIES WILL SEEK TO INFORMALLY RESOLVE THE DISPUTE. If Company is the initiating party, before commencing arbitration proceedings, Company will provide notice by email to the email address You provided to Company when You registered for a Vendor Account, and will engage in a good faith attempt to informally resolve the dispute with You. If You are the initiating party, before commencing arbitration proceedings, You agree to first present Your claims or disputes to Company by contacting SL Support Team via email at compliance@skippinglaundry.com and engage in a good faith attempt to informally resolve the dispute with company. If any initiating party’s claims or disputes are not resolved by the parties within 60 days, such parties may commence arbitration proceedings in accordance with these terms.
• Arbitration Terms. YOU AND COMPANY AGREE THAT ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT, INCLUDING FORMATION, PERFORMANCE, BREACH, ENFORCEABILITY, AND VALIDITY OF THIS AGREEMENT, SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION IN JOHNSON COUNTY, KANSAS PURSUANT TO THE THEN-CURRENT ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION BY A SINGLE ARBITRATOR SELECTED IN ACCORDANCE WITH THE APPLICABLE ARBITRATION The arbitrator, rather

than any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to this Agreement, including, but not limited to, any claim that all, or any part, of this Agreement is void or voidable. These arbitration terms shall apply regardless of the type of dispute or legal theory. The arbitration shall be conducted in the English language. In resolving the dispute, the arbitrator will apply applicable law and applicable provisions of this Agreement. Any failure by the arbitrator to do so will be deemed an excess of arbitral authority and grounds for judicial review. The arbitrator will have the power to grant whatever relief would be available in court under law or in equity. The arbitrator may award declaratory or injunctive relief only on an individual basis, and only to the extent necessary to provide relief warranted by the individual claim. The arbitrator will not have the power to award exemplary damages or the authority to proceed with any arbitration submitted on a class, representative, collective, or private attorney general basis. The arbitrator’s decision must include a written explanation of his/her decision and shall remain confidential. The arbitrator’s award will be final and binding on You and Company. The arbitration award may be entered as a judgment in any court of competent jurisdiction.

• Exceptions to Arbitration Either Party to the arbitration may seek permanent relief pursuant to the terms of this Agreement, for the purpose of enforcing any arbitration award. Additionally, either Party may bring a lawsuit as permitted by the terms of this Agreement, solely for the purposes of seeking injunctive relief to address any intellectual property infringement and/or to address any alleged breach of confidentiality.
• Attorney Fees and Arbitration Each Party shall pay the fees and costs of its own attorneys, experts, and witnesses in connection with any arbitration or other proceeding between the Parties regardless of whether attorneys’ fees may or shall be granted under any statute under which either Party brings a claim. You and Company shall each bear one-half of the arbitration fees and costs incurred through the American Arbitration Association.

22.CHANGES TO THIS AGREEMENT

• Changes to the Agreement. Company reserves the sole right to update this Agreement at any time by posting an updated Agreement on the Platform and Site. If this Agreement is changed, We will post the new terms on the Platform and Site home page and will note the date they were last updated. All updates will be effective immediately from the time of posting (the “Effective Date”), and the updated Agreement shall be binding upon You from the time that is Therefore, You should visit the Platform and Site home page periodically to review any changes to this Agreement. An amended Agreement will supersede all previous versions of the Agreement, but changes will not be applied retroactively.
• Continued Use. Your continued use of the Platform and Site as a Vendor after any modified Agreement is posted on the Platform and Site means that You accept and agree to the updated

23.DURATION OF AGREEMENT AND TERMINATION

• Duration of Terms. This Agreement is effective as of the date and time You accept it and will continue until terminated by You or Us in accordance with these
• Termination by You. You may terminate this Agreement (a) For any reason at any time upon seven (7) days’ prior written notice to Company; and (b) Immediately, without notice, for Company’s violation of a material provision of this
• Company Deactivation and Termination of Your You consent to Company, at any time and without prior notice, temporarily deactivating Your Vendor Account without notice to investigate whether You have engaged in, or Your Vendor Account has been used in, any activity that is or is reasonably believed by Company to be deceptive, fraudulent, unsafe, illegal, harmful to Our brand, business or reputation, or that violates this Agreement, including the policies incorporated herein by reference, (any of the foregoing shall constitute a “Material Breach”). You also consent to Our termination of this Agreement or permanent deactivation of Your Vendor Account, at any time and without prior notice, if We determine, in Our sole discretion, that a Material Breach has occurred.
• Effect of Termination. Upon termination, each Party will remain responsible for its respective liabilities or obligations that accrued before such termination or that arose as a result of such Once the Agreement is terminated, You will no longer have access to the Platform, the Vendor features of the Site, and potentially other areas of the Site depending on the rationale for termination, and You will no longer be permitted to provide Vendor Offerings.
• Survival. This Agreement’s provisions regarding representations, warranties and agreements, taxes, confidentiality, data privacy, intellectual property, disclaimer of warranties, limitation of liability, indemnification, dispute resolution, terms and termination, the miscellaneous provisions, as well as any provision that, in order to give proper effect to its intent, shall survive any termination or expiration of this

24.MISCELLANEOUS

• No Waiver. No delay or omission on the part of either Party to exercise or avail itself of any right, power, or privilege that it has or may have under this Agreement will operate as a waiver of any breach or default by the other Party. The waiver by either Party of a breach of any provision of this Agreement by the other Party will not be construed as a waiver of any succeeding breach of the same or other
• Relationship to Other This Agreement shall not void any other agreement entered into by the Parties. This Agreement shall govern only the rights and obligations of the Parties with respect to the subject matter of these Terms.
• Entire Agreement. This Agreement constitutes the entire agreement between the Parties with respect to the subject matter of these Terms. This Agreement supersedes any prior written or oral representations or other agreements between the Parties regarding the subject matter of this
• Headings. The headings set forth in this Agreement have been inserted for convenience of reference only, are not to be considered a part of this Agreement and shall in no way modify or restrict any of the terms or provisions
• Any notices provided by You to Company arising out of or relating to this Agreement and/or the terms set forth herein must be provided by You to Company by sending an email message to compliance@skippinglaundry.com. Any notices provided by Company to You in

accordance with this Agreement will be provided by Company to You via email to the email address You provided to Company when You registered for a Vendor Account.

• Each Party will bear its own costs in complying with this Agreement.
• You shall not assign any of Your rights or delegate any of Your obligations under this Agreement without the prior written consent of the Chief Executive Officer of Company. Any purported assignment or delegation in violation of this provision is null and void. No assignment or delegation relieves You of any of Your obligations under this Agreement.
• No Third-Party Beneficiaries. Any person or entity that is not a Party to this Agreement will have no right to enforce any provision of this Agreement against the
• If any provision, or any portion of any provision, of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision, or any other portion of any provision, of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.
• Force Majeure. Company is not responsible for any delayed or canceled Laundry Services to Customers or any delayed or canceled access to the Platform experienced by You in the event of circumstances that are out of Company’s control, which may include but are not limited to acts of God, riots, war, terrorist acts, epidemics, pandemics, quarantines, chemical or biological contamination, civil commotion, breakdown of communication facilities, breakdown of web hosts, breakdown of internet service providers, circumstances causing delay in launching certain features of the Platform or Site, cyber attacks natural catastrophes, governmental acts or omissions, national, regional, or state emergencies, changes in laws or regulations, labor disputes or stoppages, strikes, fires, explosions, or generalized lack of availability of raw materials or energy or any other circumstances outside of Company’s reasonable
• Agreement to Enter into Agreement Electronically, and to Provide Required Notices and Disclosures Electronically. The Parties desire to enter into this Agreement electronically. The Parties agree that the Agreement, as well as all notices and disclosures provided in connection with the Agreement, may be created, executed, delivered, and retained electronically. The Parties agree that the Agreement and all related documents may be signed and provided to each of them electronically. The Parties further agree that electronic signatures appearing on the Agreement or any related documents shall have the same legal effect for all purposes, including validity, enforceability, and admissibility, as a handwritten

25.DEFINITIONS

• “Company Branded Products” – means any Company-branded products offered by Company to Vendors via the Platform to perform Vendor Offerings to
• “Customer Order” – means an order for Laundry Services placed by Customer via the Platform or After receiving such an order, Vendors can accept and fulfill Laundry Services.
• “Delivery Services” – means transporting Customer laundry from the Customer pick-up location to the location where other Laundry Services (g., washing and drying) will be performed

and/or transporting Customer laundry back to the Customer drop-off location after other Laundry Services have been completed.

• “Driver” – means an independent contractor who is not a Vendor and who solely provides Delivery Services as assigned by a
• “Laundry Services” – means any services provided to a Customer through the Platform and Site, including but not limited (a) Delivery Services; (b) washing and folding Customer laundry or select household items; (c) hang drying Customer laundry; (d) ironing Customer laundry; (e) removing stains from Customer laundry; and (f) providing any other direct services required to complete a Customer
• “Online Storefront” – means the virtual store offered if You purchase an applicable subscription, that will be located within Your Vendor Account where Company Branded Products purchased by You via the Platform from Company can be offered for resale via the Platform to
• “Personal Information” – means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with any
• “User” – means any user of the Platform and/or
• “Vendor” – means any independent contractor who is responsible for determining the manner, means, and methods by which Laundry Services are performed for
• “Vendor Account” means the Platform and Site account for each individual
• “Vendor Application” – means the application all Vendors must complete and that must be processed for approval by the Company prior to obtaining full access to the Platform and Site’s Vendor
• “Vendor Profile” – means the Platform and Site profile page for each Vendor that can be viewed and accessed by all Platform
• “Vendor Sales of Goods”– means all Vendor selling and reselling of goods through Vendor’s Online
• “Vendor Offerings” – means all Laundry Services and all other activities conducted by Vendor on or through the Platform.